Patient Safety Survey
Understanding Oregon’s Capacity for Responding to Medical Harm & Improving Care
To best support patient safety work in Oregon, we need to understand what systems healthcare facilities have in place for responding to and learning from medical harm.
And that’s why we want to learn from you.
We want to understand what Oregon healthcare facilities have in place for responding to and learning from medical harm through a statewide survey.
This isn’t a graded test, and we’re not keeping score!
We know that every facility is different—from hospitals, surgical centers, and nursing facilities, to birthing centers and pharmacies—and implementing the systems needed to respond to medical harm events and improve patient safety can be challenging. We also know that facilities are at different stages of implementation, and that’s ok.
Please take a few minutes to tell us about your facility’s patient safety systems.
As you complete the Patient Safety Survey, remember that there are no wrong answers!
What you and other Oregon healthcare facilities share will help us tailor our resources and offerings to best support your patient safety work.
Why take the Patient Safety Survey?
Learn how your facility compares to other facilities and their harm response processes and systems
Help your team identify opportunities to strengthen their systems for responding to and learning from harm
Contribute your voice to our collective understanding of patient safety in Oregon and help inform resources and offerings
Survey FAQs
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You or someone in your facility who has knowledge or understanding of your facility’s policies and processes related to quality and patient safety should complete the survey. You may need to work with colleagues to gather the information needed to answer the survey questions (please see the section below for the question reference guide).
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Patient safety systems are a set of processes and systems that facilities use to support their response to unanticipated medical harm. The survey is based on the current best practice, system-based approach for responding to medical harm that prioritizes patient safety, transparency, and learning—the communication and resolution program (CRP) model. One of the most widely used CRPs is the Agency for Healthcare Research and Quality’s (AHRQ’s) model, Communication and Optimal Resolution (CANDOR).
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We anticipate the survey will take about 30 minutes to complete.
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Nope! You will be given the opportunity to save your work as you go through the survey and come back later, as needed.
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Yes! We have created a question reference guide with a list of all the questions you will find in the survey (please see below).
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We’re working to better understand what processes healthcare facilities have in place for responding to and learning from medical harm. Learning more about your facility’s processes will help us tailor our resources and program offerings to best support patient safety work in Oregon.
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Your responses will not be shared outside of the Oregon Patient Safety Commission (OPSC). Data will be deidentified and shared only in aggregate.
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That is our goal! Once enough facilities complete the survey, we will be able to share your results compared to the aggregate results of other facilities in Oregon.
Patient Safety Survey: Question Reference Guide
This Question Reference Guide lists all of the questions you will find in the survey. This document can be used to support information collection and make data entry more efficient for the online survey. Please note: This document is not intended to be used as your survey submission. No scanned or printed forms can be accepted.
Got questions? We’d love to help.
We’re here to answer questions and get you the information you need. Please email us, and we will get back to you as soon as we can.
Who is OPSC?
We are the Oregon Patient Safety Commission (OPSC), and we exist to help build safer care for patients.
As a semi-independent agency of the state of Oregon, we offer patient safety resources and support to ALL Oregonians. Our Early Discussion and Resolution (EDR) process helps any Oregonian who has experienced harm within the healthcare system by connecting them with their healthcare provider so they can speak candidly about what occurred, work toward reconciliation, and contribute to preventing harm from happening to others.