Tools & best practices for creating a culture of safer care
Find answers, access Oregon Patient Safety Commission (OPSC) tools and informational resources, and learn how other healthcare organizations are working to improve standards of patient care.
Choose a category to find the articles and resources you need:
[[bpstrwcotob]]
High-Alert Medications in Acute Care Settings
Use ISMP's List of High-Alert Medications in Acute Care Settings to determine which medications in your organization require special safeguards to reduce the risk of errors and minimize harm.
Just Clean Your Hands Program
The Just Clean Your Hands (JCYH) program was developed to help reduce health care-associated infections and the spread of infection by providing focused education and tools for promotion, evaluation and auditing to health care providers.
Oregon Wellness Program
The Oregon Wellness Program (OWP) promotes Oregon Healthcare Professionals’ well-being through education, coordinated regional counseling services, telemedicine services and research.
Develop a Culture of Safety
In a culture of safety, people are not merely encouraged to work toward change; they take action when it is needed. Inaction in the face of safety problems is taboo, and eventually the pressure comes from all directions — from peers as well as leaders.
Always Use Teach-Back! Training Toolkit
The Always Use Teach Back! tools can be used to confirm patient understanding of care instructions by asking patients to repeat the instructions using their own words.
National Coordinating Council for Medication Error Reporting and Prevention
The mission of the National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP) is to maximize the safe use of medications and to increase awareness of medication errors through open communication, increased reporting and promotion of medication error prevention strategies.
Institute for Safe Medication Practices
The Institute for Safe Medication Practices (ISMP) is a nonprofit organization devoted entirely to preventing medication errors.
Institute for Healthcare Improvement
The mission of the Institute for Healthcare Improvement is to improve health and health care worldwide.
Patient Safety Network (PSNet)
AHRQ’s Patient Safety Network features a collection of the latest news and resources on patient safety, innovations and toolkits, opportunities for free CME and trainings.
AHRQ Pharmacy Health Literacy Center
This site provides pharmacists with recently released health literacy tools and other resources from the Agency for Healthcare Research and Quality (AHRQ).
TeamSTEPPS
AHRQ’s TeamSTEPPS is a teamwork system designed for health care professionals. It has a three-phased process aimed at creating and sustaining a culture of safety and provides higher quality, safer patient care.
National Quality Forum
National Quality Forum (NQF) is a nonprofit, nonpartisan, membership-based organization that works to catalyze improvements in healthcare. OPSC is a proud NQF member.
Environmental Cleaning and Disinfection: Dialysis
This 15-minute video covers environmental cleaning and disinfection principles for cleaning dialysis stations between patient treatments and at the end of each treatment day.
How-to Guide: Prevent Adverse Drug Events (Medication Reconciliation)
This How-to Guide describes key evidence-based care components to prevent adverse drug events (ADEs).
Improving Diagnosis in Health Care
Improving Diagnosis in Health Care, is a continuation of the landmark Institute of Medicine reports To Err Is Human (2000) and Crossing the Quality Chasm (2001).
Massachusetts Alliance for Communication and Resolution Following Medical Injury
MACRMI is a Massachusetts alliance of patient advocacy groups, healthcare facilities and their insurers, and statewide provider organizations committed to transparent communication, sincere apologies and fair compensation in cases of avoidable medical harm.
Measuring Hand Hygiene Adherence: Overcoming the Challenges
Resources related to hand hygiene for health care settings.
Patient Safety Network Primers
The Patient Safety 101 Primer provides an overview of the patient safety field and covers key definitions and concepts.
Improving Your Laboratory Testing Process: A Toolkit for Rapid-Cycle Patient Safety and Quality Improvement
The tools in this step-by-step guide can increase the reliability of the testing process in your office by helping you examine how tests are managed.