Tools & best practices for creating a culture
of safer care
Find answers, access Oregon Patient Safety Commission (OPSC) tools and informational resources, and learn how other healthcare organizations are working to improve standards of patient care.
Choose a category to find the articles and resources you need:
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Oregon Ambulatory Surgery Center Infection Prevention and Control Toolkit
This toolkit was developed by OPSC to help Oregon’s ASCs implement infection prevention quality improvement projects, reduce infection risks, and better protect patients.
Infection Control Basics for Healthcare Laundry Services: Part 1
This 8-minute training video covers basic infection control practices for healthcare laundry service areas and is designed for all staff involved in the laundering process.
Infection Control Basics for Healthcare Laundry Services: Part 2
This 11-minute video covers basic practices to prevent the spread of foodborne illnesses, including proper personal hygiene and how to store, prepare, and serve food without cross-contamination.
Infection Control for Healthcare Food Service: Part 1
This 11-minute video covers basic practices to prevent the spread of foodborne illnesses, including proper personal hygiene and how to store, prepare, and serve food without cross-contamination.
Infection Control for Healthcare Food Service: Part 2
This 10-minute video covers food service safety procedures, including how to prevent cross-contamination, especially in self-service areas; temperature requirements; and cleaning and sanitizing processes.
Just Clean Your Hands Program
The Just Clean Your Hands (JCYH) program was developed to help reduce health care-associated infections and the spread of infection by providing focused education and tools for promotion, evaluation and auditing to health care providers.
Develop a Culture of Safety
In a culture of safety, people are not merely encouraged to work toward change; they take action when it is needed. Inaction in the face of safety problems is taboo, and eventually the pressure comes from all directions — from peers as well as leaders.
Always Use Teach-Back! Training Toolkit
The Always Use Teach Back! tools can be used to confirm patient understanding of care instructions by asking patients to repeat the instructions using their own words.
Patient Safety Network (PSNet)
AHRQ’s Patient Safety Network features a collection of the latest news and resources on patient safety, innovations and toolkits, opportunities for free CME and trainings.
AHRQ Pharmacy Health Literacy Center
This site provides pharmacists with recently released health literacy tools and other resources from the Agency for Healthcare Research and Quality (AHRQ).
TeamSTEPPS
AHRQ’s TeamSTEPPS is a teamwork system designed for health care professionals. It has a three-phased process aimed at creating and sustaining a culture of safety and provides higher quality, safer patient care.
Environmental Cleaning and Disinfection: Dialysis
This 15-minute video covers environmental cleaning and disinfection principles for cleaning dialysis stations between patient treatments and at the end of each treatment day.
How-to Guide: Prevent Adverse Drug Events (Medication Reconciliation)
This How-to Guide describes key evidence-based care components to prevent adverse drug events (ADEs).
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