Resources for Patients & Their Families
Wondering how to have a conversation after medical harm? Curious who contact? Browse our resources to find some answers.
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Wondering how to have a conversation after medical harm? Curious who contact? Browse our resources to find some answers.
If you feel EDR isn’t the right path for you, other helpful resources are available. Check out this comprehensive list of contact and complaint information—organized by type of healthcare provider or facility. Help is available.
Sometimes the path to a resolution can be challenging. The patient, healthcare provider, or facility may choose to hire a mediator to help facilitate the EDR process. A mediator can help all parties discuss concerns and ensure that individual needs and interests are addressed.
If you (or your loved one) have been harmed or injured during your care at a hospital, clinic, or other healthcare organization, you have the right to know what happened, ask why it happened, and ask for help. Here are 8 steps you can take to get the help you need.
You’ve been told to speak with someone on your healthcare team after a problem in care occurs… but how to talk about it? What should you bring to the discussion? Here are a few tips to help you feel prepared when speaking to your healthcare team.
Before you call or write a healthcare organization to talk about a problem in your care, read through this list of helpful tips, including how to prepare and what you may want to talk about.
You’ve already reached out to a healthcare organization to discuss a problem with your care. Now what? Here are a few tips for what to do during and after communication.
Sometimes you need to contact someone in healthcare leadership after there is a problem in care. Here are some tips to find the the right person to contact.
