A Daughter’s Frustration with the Dearth of Patient—and Family—Centered Care

Following is a 2014 Patient Experience Journal article that gives a first person account of a hospitalization that lacked patient-centered care and provides resources for hospitals to implement patient- and family-centered care throughout their organizations.

A Daughter’s Frustration with the Dearth of Patient—and Family—Centered Care

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Institute for Healthcare Improvement