Communication Tip Sheet: Initial Conversations with Patients and Families about Harm Events

ToolsHealthcare Resources
Written By Oregon Patient Safety Commission

The following tip sheet is a tool from the Pact Collaborative to help team members of Communication and Resolution Programs (CRPs) have initial conversations with a patient or their family members following a harm event.

Communication Tip Sheet: Initial Conversations with Patients and Families about Harm Events

Oregon Patient Safety Commission
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Harm Communication Coaching Guide: Talking with Patients and their Families about Harm Events