Resources for Healthcare Professionals
Browse our resources to support your work in patient safety.
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TeamSTEPPS
AHRQ’s TeamSTEPPS is a teamwork system designed for health care professionals. It has a three-phased process aimed at creating and sustaining a culture of safety and provides higher quality, safer patient care.
National Coordinating Council for Medication Error Reporting and Prevention
The mission of the National Coordinating Council for Medication Error Reporting and Prevention (NCC MERP) is to maximize the safe use of medications and to increase awareness of medication errors through open communication, increased reporting and promotion of medication error prevention strategies.
Video: Environmental Hygiene—Best Practices to Use When Cleaning and Disinfecting Patient Rooms
This 10-minute video was developed to highlight key environmental cleaning best practices that should be used in all healthcare settings.
Eliminating CLABSI, A National Patient Safety Imperative: Final Report
This final report summarizes the progress that was made during the On the CUSP: Stop BSI project, a unique partnership with the Health Research & Educational Trust, the Johns Hopkins University Quality and Safety Research Group, and the Michigan Health & Hospital Association's Keystone Center for Patient Safety & Quality.
Guideline for Disinfection and Sterilization in Healthcare Facilities
This guideline presents evidence-based recommendations on the preferred methods for cleaning, disinfection and sterilization of patient-care medical devices and for cleaning and disinfecting the healthcare environment.
Guide to Patient and Family Engagement in Hospital Quality and Safety
To promote stronger engagement, the Agency for Healthcare Research and Quality (AHRQ) developed a guide to help patients, families, and health professionals work together as partners to promote improvements in care.
Video: Infection Control for Healthcare Food Service
This 11-minute video covers basic practices to prevent the spread of foodborne illnesses, including proper personal hygiene and how to store, prepare, and serve food without cross-contamination.
Video: Environmental Cleaning and Disinfection (Dialysis)
This 15-minute video covers environmental cleaning and disinfection principles for cleaning dialysis stations between patient treatments and at the end of each treatment day.
Measuring Hand Hygiene Adherence: Overcoming the Challenges
Resources related to hand hygiene for health care settings.
Dialysis Safety Resource Center
To help prevent infections in dialysis patients and increase the use of proven practices that cut infection rates in half, the Making Dialysis Safer for Patients Coalition has created the posters, checklists and fact sheets for use in provider’s offices, dialysis clinics, training sessions, and work areas.
Video: An Illustrated Look at Quality Improvement in Health Care with Dr. Mike Evans
IHI collaborated with Dr. Mike Evans, Associate Professor of Family Medicine and Public Health at the University of Toronto, to create a dynamic, animated whiteboard video that introduces the concepts of quality improvement in health care.
Free from Harm: Accelerating Patient Safety Improvement Fifteen Years After “To Err Is Human”
The National Patient Safety Foundation (NPSF) convened an expert panel in February 2015 to assess the state of the patient safety field and set the stage for the next 15 years of work. The resulting report produced eight recommendations.
Oregon Ambulatory Surgery Center Infection Prevention and Control Toolkit
This toolkit was developed by OPSC to help Oregon’s ASCs implement infection prevention quality improvement projects, reduce infection risks, and better protect patients.
Massachusetts Alliance for Communication and Resolution Following Medical Injury
MACRMI is a Massachusetts alliance of patient advocacy groups, healthcare facilities and their insurers, and statewide provider organizations committed to transparent communication, sincere apologies and fair compensation in cases of avoidable medical harm.
Statement on Preventing Harm from Oversedation
Published by OPSC, the Statement on Preventing Harm from Oversedation is a starting point for hospitals to use in efforts to decrease patient harm associated with sedation.
Communication and Resolution Programs (CRPs)
Despite the best intentions, healthcare does not always go as planned, which can result in harm to patients. CRPs offer healthcare organizations a more compassionate, patient-centered response that ultimately improves safety for patients in the future.
Video: Clostridium Difficile Training for Environmental Cleaning Staff
This 14-minute video from Oregon Patient Safety Commission (OPSC) and Oregon Health Authority (OHA) provides basic infection prevention and control training for staff who clean and disinfect the environment and equipment for patients and/or residents who have Clostridium difficile infections.
Always Use Teach-Back! Training Toolkit
The Always Use Teach Back! tools can be used to confirm patient understanding of care instructions by asking patients to repeat the instructions using their own words.
Patient Safety Network (PSNet)
AHRQ’s Patient Safety Network features a collection of the latest news and resources on patient safety, innovations and toolkits, opportunities for free CME and trainings.
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