System-Focused Event Investigation and Analysis Guide, AHRQ Communication and Optimal Resolution (CANDOR) Toolkit: The "Solutions Meeting" section of this guide (and Appendix F) offer a walk-through on how to run an action planning meeting. It includes brainstorming, evaluating solutions for effectiveness and sustainability, measurement, and a description of the expected outputs.

This 8-minute training video covers basic infection control practices for healthcare laundry service areas and is designed for all staff involved in the laundering process.

This guidebook will help health care organizations of any size engage in organizational change to become health literate.

In a culture of safety, people are not merely encouraged to work toward change; they take action when it is needed. Inaction in the face of safety problems is taboo, and eventually the pressure comes from all directions — from peers as well as leaders.

Use ISMP's List of High-Alert Medications in Acute Care Settings to determine which medications in your organization require special safeguards to reduce the risk of errors and minimize harm.