Quality improvement (QI) projects often use surveys to gather data, but expertise in survey design isn’t always available to every project team. A recent study(1) illustrates the unpredictable quality of locally developed surveys for QI, showing that development of surveys requires special expertise in addition to careful consideration and time.

In this episode of the Tradeoffs podcast, we hear from Dr. Jeff Goldenberg and Naomi Kirtner, who lost a child to medical error.