Making Care Safer for Oregonians
Despite best intentions by healthcare facilities and providers, patient harm sometimes occurs. Our programs encourage transparency and shared learning to make care safer for every Oregonian.
Whether you’re a patient, a family member, or a healthcare provider, we can navigate solutions together.
Help for Patients & Families
Have you or a loved one experienced harm in a healthcare setting?
Our Early Discussion and Resolution (EDR) program helps connect patients who experience harm with their healthcare provider so they can speak candidly about what occurred, work toward reconciliation, and contribute to safeguarding others from similar harm.
Help for Healthcare Professionals
We provide two programs to help healthcare professionals and their patients after harm events—and create a safe space for learning to reduce the risk of patient harm. Our Patient Safety Reporting Program (PSRP) collects and analyzes information from facilities about patient harm events—and we share the lessons learned to support facilities in improving care. In addition, the Early Discussion and Resolution (EDR) program is a tool to support open conversations with patients and families after harm.
Who is OPSC?
Oregon’s Independent Voice for Patient Safety
OPSC is a non-regulatory Oregon state agency that promotes shared learning and candid dialogue to reduce the risk of patient harm across Oregon’s healthcare system. We do this through our two programs, providing support for both patients and providers.
Want to Strengthen Your Harm Response Program? Learn about PACT!
Get help in building a program to enhance patient safety, support clinicians and caregivers, and reduce litigation and claims costs. Join the PACT learning community so you can improve the way healthcare responds to harm. Oregon healthcare facilities are eligible for financial support from OPSC.