Our Commitment to Digital Accessibility

We want to ensure that everyone in our community has equal access to our website, programs, and digital resources. We are continuously working to improve the experience so it is accessible and usable for all.

The Oregon Patient Safety Commission (OPSC) is dedicated to providing equitable access to our information and programs. An important part of this work is making sure our websites, documents, and programs are accessible to all. Our accessibility standards follow Title II of the Americans with Disabilities Act (ADA) and the New ADA rules on Digital Accessibility.

The ADA Rule on Digital Accessibility

The Department of Justice released a rule on digital accessibility under Title II of the Americans with Disabilities Act (ADA). These rules mandate that by April 24, 2027, all state agencies of Oregon are required to meet certain digital accessibility technical standards with few exceptions. These new rules are intended to ensure our community has an accessible, equitable experience online. Under this new rule, all web content and mobile apps made available by OPSC directly, or through contractual, licensing, or other arrangements, are readily accessible and usable by individuals with disabilities. The new rule requires conformance with an internationally accepted technical standard: Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

This requirement includes:

  • Websites

  • Web and mobile apps

  • Video and audio

  • Electronic documents such as Word, PowerPoint, and PDFs hosted on websites or mobile apps

  • Social media posts

Exceptions

There are limited circumstances where the requirements and technical standards may except certain kinds of content. A key takeaway is that all new content needs to be proactively accessible and some old archived content does not need to be accessible unless there is a request. Even with exceptions, OPSC is required to ensure inaccessible content is provided in an accessible manner when it is needed by a community member.

  • Archived web content: Content created before April 24, 2027, that is held solely for reference, research, or record-keeping, and kept in a clearly marked archived section without modification

  • Preexisting conventional electronic documents: Documents posted on websites or in mobile apps before April 24, 2027 unless such documents are currently used to apply for, gain access to, or participate in the agency’s services, programs, or activities. Conventional documents include portable document formats (“PDF”), word processor file formats, presentation file formats, and spreadsheets

  • Third-party content: Content posted by a third party, unless the third party is posting due to contractual, licensing, or other arrangements with the public entity

  • Individualized password-protected documents: Documents about a specific person, their property, or their account that are secured by a password or other authentication measures

  • Preexisting social media posts: Social media posts made before April 24, 2027

Additional Resources

A black speech bubble with a white outline and a white question mark inside.

If you have any questions or concerns about OPSC’s digital accessibility, or if you need to request access to a specific document, please contact us.