Resources for Patients & Their Families
Wondering how to have a conversation after medical harm? Curious who contact? Browse our resources to find some answers.
Interested in Working with a Mediator?
Sometimes the path to a resolution can be challenging. The patient, healthcare provider, or facility may choose to hire a mediator to help facilitate the EDR process. A mediator can help all parties discuss concerns and ensure that individual needs and interests are addressed.
Tips for Talking with Your Healthcare Team After a Problem with Your Care
You’ve been told to speak with someone on your healthcare team after a problem in care occurs… but how to talk about it? What should you bring to the discussion? Here are a few tips to help you feel prepared when speaking to your healthcare team.
Tips for Calling or Writing a Healthcare Organization After a Problem in Your Care
Before you call or write a healthcare organization to talk about a problem in your care, read through this list of helpful tips, including how to prepare and what you may want to talk about.
Steps for Reaching out to a Healthcare Organization After a Problem in Your Care
You’ve already reached out to a healthcare organization to discuss a problem with your care. Now what? Here are a few tips for what to do during and after communication.