Tools & best practices for creating a culture of safer care
Find answers, access Oregon Patient Safety Commission (OPSC) tools and informational resources, and learn how other healthcare organizations are working to improve standards of patient care.
Choose a category to find the articles and resources you need:
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Armstrong Institute for Patient Safety and Quality
The Armstrong Institute for Patient Safety and Quality aims to reduce preventable harm, improve clinical outcomes and experiences and reduce waste in health care delivery at Johns Hopkins and around the world.
Antibiotic Stewardship Driver Diagram and Change Package
A framework to reduce inappropriate antibiotic utilization in hospitals, prepared by the Centers for Disease Control and Prevention (CDC) and the Institute for Healthcare Improvement (IHI).
AHRQ Safety Program for End-Stage Renal Disease Facilities Toolkit
The ESRD Toolkit was created to help end-stage renal disease clinics prevent healthcare-associated infections in dialysis patients.
ThinkReliability
ThinkReliability provides consultation and instruction through Cause Mapping workshops focused on how to thoroughly investigate and prevent everything from day-to-day recurring problems to catastrophic events.
Oregon Health and Science University Pacific Northwest Evidence-Based Practice Center
The Oregon Health and Science University Pacific Northwest Evidence-based Practice Center conducts systematic reviews of health care topics for federal and state agencies, professional associations, and foundations.
Plan-Do-Study-Act Worksheet
The The Institute for Healthcare Improvement’s Plan-Do-Study-Act (PDSA) Worksheet is a useful tool for documenting a test of change.
How to Improve
This resource on IHI’s website provides information about The Model for Improvement, a simple yet powerful tool for accelerating improvement in healthcare organizations.
ASC and Nursing Facility Knowledge Share Series
The Knowledge Share Webinar Series provides free infection prevention training designed by the Oregon Patient Safety Commission for ambulatory surgery centers (ASCs) and nursing facilities in Oregon.
A Daughter’s Frustration with the Dearth of Patient—and Family—Centered Care
2014 Patient Experience Journal paper that gives a first person account of a hospitalization that lacked patient-centered care and provides resources for hospitals.
Surveys on Patient Safety Culture
AHRQ’s Surveys on Patient Safety Culture (SOPS) program was developed to be used by all types of staff in hospitals, nursing homes, medical offices, community pharmacies, and ambulatory surgery centers to assess patient safety culture.
Hand Hygiene Observation Protocol for Long-term Care Facilities
This exercise can help healthcare professionals quantify the number of times a staff member performs hand hygiene (when indicated) over the total number of “opportunities” observed when hand hygiene was warranted.
PDSA Cycle Gift Wrapping Activity
This exercise is a fun team building activity that also allows participants to work through the different stages of the Plan-Do-Study-Act (PDSA) cycle.
Speak Up for Patient Safety Training Materials
Presentation slides and materials packet from OPSC’s one-day course on communicating before, during, and after an adverse event.
Long-Term Care Falls Investigation Guide Toolkit
This toolkit developed by OPSC and community partners offers long-term care providers tools and resources to strengthen their falls investigation process.
Root Cause Analysis Toolkit
This toolkit provides healthcare facilities with additional resources to strengthen their existing adverse event review process.
UTI Prevention Resources for Long-Term Care Facilities
These tools and resources are intended to provide guidance on the development and application of UTI prevention projects in long-term care facilities.
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